So often we hear "everybody is a knowledge worker nowadays" (although this is questioned in an article "Are all Employees Knowledge Workers?" by John Hagel III, John Seely Brown and Lang Davison in Harverd Business Review online). This made me wonder, what actually is a knowledge manager, what characterizes a knowledge worker? This is what I'm trying to find out here.
“The most valuable asset of a 21st century institution will be its knowledge workers and their productivity”
Peter Drucker (1909-2005)
Are you a software developer, or maybe a lawyer or management consultant? Do you ‘think for a living’ (quote by Thomas Davenport on Wikipedia)? More and more people nowadays work in jobs that require their knowledge to produce products, instead of their hands or machines. And similarly, more and more companies rely on so-called ‘knowledge workers’.